Licence999

Don’t get caught out!

Protect yourself and your business from many licensing emergencies
If you have an urgent licensing problem, call an experienced licensing
solicitor 24/7.

03337 007 999

(Calls charged at the same rate as a standard landline number.)

Download the below poster and display in your pub to show enforcement officials that
you have instant access to legal advice on licensing.

Licence999 poster

Protect yourself and your business at any time

Protect yourself and your business from any of the following licensing emergencies with one call to our hotline: 03337 007 999.

  • Licence breach
  • Noise abatement
  • Police interview
  • Resident complaints
  • Review hearings
  • Underage sales
  • Closure notice
  • Environmental Health issues
  • Expedited Reviews
  • Food and safety prosecutions
  • Insolvency
  • Inspections

What happens when things go wrong?

Case studies

  • Case study 1

    Licence 999 prevents Police closing premises under a “Closure Notice”

    We received a call to our hotline when a City Centre bar operator was faced with the Police seeking to close them down as a result of them having failed to complete fire evacuations tests over the last month, and recording the results in a log book, something required by way of a condition on the licence. On advising the client that a Closure Notice did not require the premises too close and that the conditions were in any event almost certainly unenforceable following the introduction of the Fire Safety Order, the premises remained open.

Checklist

  • Make sure you and your staff are familiar with the licensing activities, hours of operation and conditions on the licence
  • Carry out staff training and make a record of it. (You could use the nationally recognised qualifications such as Award for Personal Licence Holders (APLH) and the Award for Designated Premises Supervisors (ADPS)
  • Comply with the conditions on the licence
  • Make sure you comply with the obvious conditions e.g. notices on display, doors and windows to be closed
  • Make sure you comply with the sensitive conditions e.g. the use of the outside area
  • Make sure that the statutory requirements are complied with:
    • Summary of the licence is displayed
    • The premises licence is kept safely
    • The Section 57 notice is on display
  • If the DPS is away for a considerable time then obtain his written authority for other members of staff
  • If there is an incident or complaint, try to react positively
  • Communicate with your customers about making too much noise when outside your premises
  • Try and communicate regularly with your neighbours

Poster download

‘Protected 24/7’ poster to display in your pub to show enforcement officials that you have instant access to legal advice on licensing.

Download poster